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What is the Web Accessibility Problem?

And What Can We Do About It?

Introduction

This article is drawn from the first chapter of my book, “Web Accessibility Techniques,” which I’ve adapted into a series focused on digital accessibility. While the original book was written in Portuguese, this series will be made available in both English and French. Through this series, we aim to shed light on the multifaceted challenges and solutions surrounding web accessibility, a cornerstone of inclusive digital environments.

The Ever-Evolving Web

The Internet, with its myriad components like email, websites, servers, and browsers, can be bewildering, even for those who have grown up in the digital age. Its constant evolution since inception has dramatically transformed how we connect, share information, solve problems, study, or entertain ourselves. Increasingly, the Web is replacing traditional services such as mail and telephony, underscoring its significance in our daily lives.

Highlighting the Inaccessibility Issue

Despite its vast potential, the Web’s accessibility issues often go unnoticed, affecting individuals who could benefit from its services. Consider the following scenarios highlighting the diverse challenges faced by users:

John’s Dilemma: Colorblindness makes it impossible for John to distinguish discounted prices highlighted in red on an online shopping site, complicating his shopping experience.

Sandra’s Struggle: With Down syndrome, Sandra finds navigating the overwhelming options on a supermarket website difficult, exacerbating her challenges with reading and mathematical concepts.

Henry’s Hope: Blindness doesn’t stop Henry from exploring the Web with a screen reader, but not all sites are accessible, dampening his newfound independence.

These examples underline a stark reality: when we limit access to web services and information, we contribute to a broader issue of social and digital exclusion. Web systems simplify life for many, but for people with disabilities, they are essential tools that enable tasks that might otherwise be daunting or impossible.

Towards a More Accessible Web

What steps can we take to ensure web pages and systems are accessible to individuals with disabilities? Future articles will delve into essential concepts, strategies, and practices to design and adapt websites for accessibility.

The Importance of Web Accessibility

Web accessibility should be a priority for everyone publishing content online, regardless of their familiarity with IT and web technologies. Understanding accessibility’s critical aspects, performing usability and accessibility tests, and promoting awareness are pivotal. IT professionals, marketers, SEO managers, programmers, webmasters, designers, usability consultants, and students must learn to ensure their digital offerings are accessible to all, including those with temporary or permanent disabilities. Building with accessibility in mind from the start is easier and more inclusive than retrofitting websites later.

Jalves Nicacio
Web developer | Computer science professor

My research interests include web accessibility, programming learning, artificial intelligence, and programming languages.